Questions to Ask Any ABA Provider: Printable Checklist

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Supervision and the BCBA

Who will supervise my child's therapy, and what are their credentials? Can I check their BACB certification?
How often does the BCBA see my child, and how often do they talk with me?
Who delivers the sessions day to day, and how are they trained and supervised?
What happens if my child's therapist is out or leaves?

Parents and caregivers

How will I be included and trained to use the strategies at home?
Can I watch or join sessions, and can I ask questions after them?
How do you work with other caregivers, teachers or therapists in my child's life?

Goals and progress

How are my child's goals chosen, and how do you include my family's priorities?
How will I see progress: what data, how often, and in what form?
Can I read the treatment plan before I sign it?
How do you decide when a goal is met or needs to change?

Where and how sessions happen

Where do sessions take place (home, school, a clinic)? Can that change?
How many hours are recommended, and who decides?
What is your policy for cancelled or missed sessions?
How do you start: what happens before the first session?

Language

Which languages do the BCBA and the therapists speak?
Can the paperwork, parent training and updates be in the language my family uses?

Insurance and Medicaid

Do you accept my child's insurance or Medicaid plan? Are you in network?
Will you check my benefits, and will you handle the authorization request?
What will I owe, if anything, and how will I know?
What happens if the plan denies or cuts hours?

Changing providers and complaints

If I want to change providers, how does that work and what do you need to do for a smooth transition?
Who do I talk to if I have a concern or complaint, and how is it handled?
Is there a waitlist, and can you tell me where the process stands at each step?

How Paramount answers these

Fair is fair: here is how Paramount Behavior answers the questions it can, using only facts we can stand behind. Ask us the rest.

Supervision: RBTs deliver the day-to-day sessions, and BCBAs design and supervise every plan.
Where sessions happen: At home and at school, across Palm Beach County.
Language: Our team is bilingual in English and Spanish. The first call, the paperwork, parent training and sessions can all be in English or Spanish.
Insurance and Medicaid: We work with Florida Medicaid, including Molina Healthcare, Sunshine Health, Children's Medical Services Health Plan and Community Care Plan. We check your benefits for free, usually the same day.
Waitlist: We have no waitlist. There are openings, and we book the free initial consultation as soon as you call. What usually sets the pace after that is the paperwork and your family's schedule.

Common questions

How many providers should I talk to?

There is no set number. Many parents call a few, ask each one the same questions and compare how clearly and openly they answer.

How can I check that a BCBA is certified?

The Behavior Analyst Certification Board (BACB) has a public certificant registry where you can verify a certification.

Can I switch providers if it is not a good fit?

Yes, families can change providers. With Florida Medicaid there are steps to follow so hours are not lost, and our page on switching providers explains them.

Sources

Verify certification (BACB certificant registry). Behavior Analyst Certification Board.
Florida Medicaid Behavior Analysis Services Coverage Policy. Agency for Health Care Administration (AHCA).
Behavior Analysis Services information. Agency for Health Care Administration (AHCA).

Questions to ask any ABA provider

Supervision and the BCBA

Parents and caregivers

Goals and progress

Where and how sessions happen

Language

Insurance and Medicaid

Changing providers and complaints

How Paramount answers these

Common questions

Sources

Talk to a real person about your child

Supervision and the BCBA

Parents and caregivers

Goals and progress

Where and how sessions happen

Language

Insurance and Medicaid

Changing providers and complaints

How Paramount answers these

Common questions

Sources

Keep reading

Talk to a real person about your child